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Sales Expert

MB Company

October 2024 - March 2026 · 1 year, 5 monthsIstanbul, Türkiye

Description

Worked with international clients, presenting and explaining financial services clearly and professionally. Managed leads and customer information through CRM systems, handled objections, followed up with prospects, and supported the sales process from initial contact to conversion. Also helped onboard new team members, supported workflow adaptation, and contributed to performance tracking using internal systems and spreadsheets.

Responsibilities

  • Communicated with international clients in English
  • Presented and explained financial services clearly and professionally
  • Managed leads and customer information through CRM systems
  • Followed up with prospects throughout the sales process
  • Handled customer questions and objections
  • Maintained accurate customer and lead records
  • Tracked sales activity and performance using spreadsheets and internal systems
  • Supported the onboarding and training of new team members
  • Helped new team members adapt to workflows and internal tools
  • Maintained organized follow-up across multiple leads and clients

Achievements

  • Developed professional experience working with an international client base
  • Strengthened sales, negotiation, objection handling, and follow-up skills
  • Gained practical experience using CRM systems and structured customer data
  • Supported new team members and contributed to team performance
  • Developed strong experience working with targets, workflows, and performance tracking

Skills

SalesCustomer SupportLead ManagementCRM ManagementCustomer CommunicationFollow-upObjection HandlingData ManagementPerformance TrackingTeam SupportEnglish Communication

Tools

CRM SystemsMicrosoft ExcelGoogle SheetsMicrosoft OfficeTeamsWhatsAppTelegram