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International Office Assistant

Üsküdar University

June 2022 - September 2023 · 1 year, 3 monthsIstanbul, Türkiye

Description

Supported international students with administrative procedures, registration processes, and day-to-day university services. Communicated with students through email, phone, and in-person support, while managing documents, explaining procedures, and assisting with communication between students and university departments.

Responsibilities

  • Assisted international students with registration and administrative procedures
  • Managed and organized student-related documents
  • Provided support through email, phone, and in-person communication
  • Explained university procedures and services clearly to international students
  • Assisted with communication between students and university departments
  • Supported the organization of activities and events for international students
  • Provided translation and communication support when needed
  • Handled multiple student requests while maintaining organized follow-up

Achievements

  • Developed strong experience supporting an international and multicultural student community
  • Strengthened administrative, organizational, and professional communication skills
  • Gained practical experience handling documents, requests, and multiple tasks simultaneously
  • Improved ability to explain complex procedures clearly and assist people from different backgrounds

Skills

Administrative SupportData EntryDocument ManagementCustomer SupportEmail CommunicationPhone CommunicationInternational Student SupportTranslationOrganizationProblem SolvingMultilingual Communication